FAQ

How long until I receive my order?

All products are designed, printed, and shipped in the USA and all orders are printed on demand. During off-peak months, it takes 5-7 business days for any order to go through production before being shipped out. During peak seasonal months, orders are processed within 9-12 business days.


What shipping service do you use?

We use UPS Mail Innovations. The package is delivered to your door by USPS. You will get your packages in an average of 5 business days after the product goes through the production process. You will receive notification and tracking information when your order has shipped


What is your refund/exchange policy?

Our policy lasts 14 days. If 14 days have gone by since you've received your order, unfortunately we can’t offer you a refund. Since all our products are made to order we can't offer exchanges or refunds less there is something wrong with the product. If the item arrives damaged or the quality isn't up to par, keep it and we will send you out another one right away.


Where do I mail my return?

You don’t have to mail us anything...ever.  Keep it or donate it to a shelter.

 

I want a different size.

If for any reason you’re not happy with the size of the garment, keep the original and we will provide a one time replacement either one size up or one size down from the original order. Once the replacement has been made and shipped you will get a new tracking number for the replacements.


My order was lost in the mail.

If a package is lost or returned because of any reason, we will resend a new package at no additional cost.